Question 1

What is REIA?

Accepted Answer

REIA is an AI employee that answers calls, chats with website visitors, responds on social media, qualifies leads, books appointments, and follows up automatically. Think of it as hiring a receptionist who works 24/7.

Question 2

How is REIA different from a chatbot?

Accepted Answer

REIA isn't a chatbot. REIA is a digital employee that speaks naturally, remembers every conversation, learns your business, and works across website chat, voice, Facebook Messenger, and email like a real team member.

Question 3

How fast does REIA respond?

Accepted Answer

Instantly. Every chat gets an immediate reply, and with the Assistant or Business plan, visitors can talk to REIA in real time using a Press to Speak button on your website.

Question 4

Does REIA integrate with my CRM?

Accepted Answer

REIA captures every conversation, booking, and follow-up and logs each one to your shared Google Sheet — appointments go into Google Calendar, follow-ups run from Gmail, and lead alerts arrive via email and Telegram. Native CRM sync is on our roadmap.

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